Feedback Survey

At Eye-Q, we are constantly striving to improve the experience for our customers.

One of the best ways to do so is to ask you to tell us what we are doing right and what we are doing wrong. Please answer the questions below so that we can improve the experience for everyone.

If you had an eye examination, how would you evaluate your quality of care?

If you purchased eye glasses, how would you evaluate your optical experience?

If you used a vision insurance plan, are you satisfied with the price and products available with your plan?

How would you rate the eyeglass inventory in the store?

How would you rate the price of prescription eyeglass lenses?

If you purchased contacts, how would you rate the price per box of lenses?

Are you satisfied you received the best product for your needs?

Are you satisfied with the Doctor’s office hours/schedule?

After pickup, are you satisfied with the prescription, style and fit of your eyeglasses?

After pickup, are you satisfied with the prescription and comfort of your contact lenses?

How satisfied are you that your questions and concerns were answered?

Please evaluate your overall impression of Eye Q of CNY.

Do you plan on returning for your next comprehensive examination?

Comments:

Optional: Would you like to be contacted?

Email address

Phone Number